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    Remote Internet Access

    Off The Grid Doesn’t Have To Mean Offline

    Alaska Communications’ Remote Internet Access provides a reliable internet solution for hard-to-reach remote areas.

    Reliable and Secure Internet Solution

    Our satellite and terrestrial technologies offer secure connections and consistent web traffic performance. From a single connection to a multi-carrier intelligent network, we deliver reliable service that meets your needs wherever you are. With Remote Internet Access, you’ll access industry-leading infrastructure and cutting-edge technology that transforms your performance. We provide dedicated service levels that ensure the lowest latency for less lag and smoother streaming. Our service provides 99% annual link availability.

    Features and Benefits

    Remote Internet Access is the ideal broadband in rural and remote locations. Our experts work with you to provide a customized service that meets your needs, including add-on services like Managed Firewall, with optional content filtering and managed SD-WAN for optimal traffic routing when you have more than one connectivity service.

    Bandwidth Options Icon

    Bandwidth Options

    Symmetrical or asymmetrical bandwidth options

    Unlimited Data

    Unlimited Data

    Unlimited data with no throttling or overage charges

    Active Monitoring

    Active Monitoring

    24/7 active monitoring to provide proactive outage reporting

    Metric Tiers

    Metric Tiers

    Network performance metrics tiers based on the mix of transport media used

    Static IP

    Static IP

    Static IP Address available upon request

    Technical Support

    Technical Support

    24/7 Technical support and resolution by our enterprise-grade support team

    Online Portal

    Online Portal

    Access to online portal for Customer’s self-monitoring and reporting

    Customized Service

    Customized Service

    Customized service provided over Geostationary Earth Orbit (GEO) satellite, Low Earth Orbit (LEO) satellite, microwave, fiber, copper facilities, or a mix where available

    Support Service

    Supported Service

    Fully supported service including installation and field repair

    Additional Add-Ons

    Managed Firewall and Managed SD-WAN services are available as add-ons for additional charges:
    icon depicting savings and good monetary value

    Managed Firewall

    Managed routing and network security with ongoing support. Includes Content Filtering to block access to malicious sites and content considered offensive through the interactive online portal

    icon depicting quality and reliability, or achievement

    Managed SD-WAN

    Optimize traffic steering over multiple underlay WAN connections to reduce interruptions and improve performance and end user experience. Configure automatic failover when there is more than one connectivity service

    How We Keep You Connected
    With Remote Internet Access

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    Remote Internet Access
    Frequently Asked Questions

    What are the main benefits of Remote Internet Access?

    Remote Internet Access offers unlimited data with no overage charges, providing a robust and dedicated internet connection. The service includes a network interface device (NID) with basic firewall and DHCP/NAT functionality. Additionally, onsite installation by Alaska Communications is included, along with 24/7 customer support.

    What kind of service levels can I expect with Remote Internet Access?

    It is designed to provide 99% availability, although this may vary depending on the specific solution design.

    Who can get Remote Internet Access?

    Remote Internet Access is a reliable and efficient internet solution for entities in hard-to-reach remote areas.

    What is the difference between Remote Internet Access and Dedicated Internet Access?

    Remote Internet Access is available only in remote areas and offers both symmetrical and asymmetrical bandwidth options, whereas Dedicated Internet Access provides symmetrical bandwidth.

    Can I get a static IP address with Remote Internet Access?

    To verify the availability of static IP addresses, please contact your account manager. In most cases, static IP addresses are available.

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